You just need a tech that's willing to take the time to diagnose and repair it. It could be a one off problem with your vehicle. They don't need a TSB to diagnose and repair a vehicle. It just means Ford hasn't seen enough vehicles with the same problem to make it a TSB yet. Just because there is no TSB doesn't mean there isn't a problem. The Edge ST and Nautilus 2.7L have the 8F57. Since the non-ST models are all 2.0EB engines they all have the 8F35 transmission. Once again that's not what adaptive learning means - it doesn't learn your driving habits it learns your individual transmission quirks and wear over time and adjusts shift pressures to keep factory preset shift characteristics. They should be able to tell you which transmission is in your SEL. I highly recommend you call Ford Customer Care at 80 and open a case on your concern. The Edge Titanium has a different transmission, the 8F35. To your question, I believe that TSB is for the Edge ST. Currently there are no service bulletins on the 2019 Edge 8F35 transmission. ? I guess Ford is hoping the transmission will fix itself after learning your driving habits. Has some type of adaptive learning system. He did contact Ford and was told the 2019 Edge 8F35 transmission is new. According to the service manager they have had other 2019 Edges in for the same problem. Stated on the ticket it was "normal operation" for this vehicle. Techs said they could not duplicate the problem. This will also be my fourth visit to service. I had my vehicle at different Ford service department this week. Refreshing that I am not the only person here with this problem.
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